Online Travel Agency (OTA) — Complete B2B + B2C Travel Software
A production-ready, white-label travel agency platform for selling Air Tickets, Hotels, Visa, Tour Packages, Hajj & Umrah, Work Permits, Education, Insurance, and Travel Services from one unified system. Built with real-time GDS integration, agent reseller portal, customer dashboard, instant payment, ledger, back-office HR, training academy, and an admin panel that controls every part of the business.
Multi-Service OTA · B2B Agent Portal · B2C Customer Site · Live GDS Integration · bKash / SSLCommerz / Card · Multi-currency · Production-Ready
Why This OTA Software?
Generic booking engines only handle one product type. This is built specifically for travel agencies that sell everything — flights, hotels, visas, tour packages, hajj, work permits, education abroad, insurance — and need to manage a network of sub-agents, their wallets, their ledgers, their commissions, and their incentives. Plus a fully equipped back office (HR, accounts, inventory, sales targets) and a built-in training academy for staff and agents.
Remarkable Features at a Glance
- Air Ticket Search & Issuance with live GDS
- Hotel Search & Booking (worldwide)
- Visa Processing Workflow
- Tour Package Builder & Sales
- Hajj & Umrah Package Management
- Work Permit & Education Abroad
- Travel Insurance Module
- Multi-API Provider Support
- Agent Wallet & Instant Pay
- Accounts Ledger per Agent
- Reward Points & Incentives
- Back Office HR (Attendance, Leave, Salary, Loan)
- Training Academy (Courses, eBooks, Videos)
- SMS, Email & Push Notification Campaigns
- Facebook Ads Integration
- API Documentation Page for Resellers
Main Modules — Complete Breakdown
Dynamic Dashboard
One-screen overview of your entire travel business. Total bookings today, revenue, pending payments, active agents, top selling routes, top performing hotels, top tour packages, agent rankings, monthly progress chart, and quick-action tiles for pending refunds, visa approvals, and payment requests.
Search Panel — Multi-Service Booking Engine
- Air Ticket — one-way / round-trip / multi-city search, live fare from GDS APIs, hold & issue with PNR, void / refund / reissue with markup
- Hotel — worldwide hotel search, real-time availability, price comparison from multiple suppliers, instant confirmation
- Visa — country-wise visa list, document checklist, online application, status tracking, fee collection
- Tour Package — pre-built packages (domestic + international) with full itinerary, day-by-day plan, inclusions / exclusions
- Hajj & Umrah — seasonal packages with VIP / Standard / Economy tiers, room types, departure dates
- Work Permit — country-wise work permit packages with eligibility checklist
- Education — study abroad packages with university list, course, scholarship info
- Insurance — travel insurance with multiple providers, age-band pricing, instant policy issuance
- Services — passport renewal, attestation, document translation, etc.
- Academy Bookings — students enroll in your training courses directly from the search panel
My Bookings & Booking Management
- Full booking history across all services (Air, Hotel, Visa, Tour, etc.)
- Filter by service, status, agent, customer, date range
- Booking detail page with PNR / voucher / visa file / itinerary
- Void, refund, reissue with audit trail
- Auto-email + SMS confirmation to passenger
- Voucher / itinerary PDF generation
Payment Module
- Instant Pay — agent wallet top-up via bKash, SSLCommerz, or bank transfer
- Send Request — agents request manual payment approval with proof upload
- Payment History — full transaction log per agent with running balance
- Bank List — manage all agency bank accounts for payment instructions
- Add / Deduct Authority — admin can credit / debit any agent wallet with reason
- Balance Withdraw — agents withdraw their unused balance with admin approval
Report & Analytics
- Sales report — daily, weekly, monthly, yearly across all services
- Agent-wise, service-wise, route-wise booking breakdown
- Profit & loss with cost vs sale price comparison
- API provider performance and markup utilization
- Outstanding payment report
- Refund / void / reissue report
- Export every report to PDF or Excel
Accounts Ledger
- Real-time ledger per agent — credits, debits, running balance
- Daily, monthly, yearly statement
- Reconcile manual entries with auto bookings
- Print or email ledger to agent
Reward Points & Incentive
- Define point-earning rules per service and per booking value
- Reward tiers — Silver, Gold, Platinum with perks
- Auto-points on every confirmed booking
- Agents redeem points for cash credit or gifts
Marketing Module
- SMS Sender — mass SMS via BulkSMSBD, personalization, schedule, delivery report
- Email Sender — rich-text composer, schedule, templates, open/click analytics
- Push Notification — web & mobile push to agents and customers
- Contact Us — public form submissions managed in admin inbox
- Subscribers — newsletter list management with unsubscribe handling
- Facebook Ads — pixel integration + campaign performance tracking
Users & Roles
- Employees — staff accounts with role-based access
- Roles — Super Admin, Manager, Accountant, Sales, Visa Officer, Support, Custom
- Permissions — granular per-module toggle
Traveller / Customer Management
- Full customer database with passport, NID, contact details
- Booking history, ledger, reward points balance
- Block / unblock with reason logging
- Direct messaging from the admin panel
Back Office — Full ERP for the Agency
- Make Invoice — manual invoice for B2B customers, custom line items, taxes
- Accounts — income vs expense ledger with categorization, journal entries
- Attendance — daily staff attendance with check-in / check-out
- Leave — leave request, approval workflow, leave balance per employee
- Loan — employee loan tracking with installment schedule
- Salary — payroll generator with deductions, bonuses, payslip PDF
- Calendar — company calendar with holidays, events, meeting schedule
- Inventory — office stock (paper, printer, supplies) with low-stock alerts
- Notice — internal notice board for staff
- Tasks — task assignment with priority, due date, completion tracking
- Sales Target — per-staff monthly target with progress meter
Academy — Built-in Training School
- Courses — video courses on visa processing, air ticketing, tour operations
- eBooks — sell digital books and study materials
- Class Videos — recorded class sessions with lifetime access
- Enroll students, track completion, issue certificates
Website / CMS
- Tour Packages — public tour package pages with photos, itinerary, booking form
- Visa Packages — country-wise visa landing pages
- Work Permit Packages — work-abroad landing pages
- Education — study abroad pages with university partners
- Hajj & Umrah Packages — seasonal package landing pages
- Services — passport, attestation, translation service pages
- Blogs — content marketing for SEO traffic
Settings & Configuration
- Company — logo, branding, address, contact, business hours
- Currency — unlimited currencies with conversion rate, default toggle
- Menus — sidebar menu builder, drag-to-reorder, show / hide per role
- Search Pad — control which services appear in the search panel
- Search Control — toggle live / cached results, fallback providers
- API Providers — Amadeus, Sabre, TBO, FlightAPI, Hotelbeds, ratehawk, BdFare, FlyHub, Verteil — configure per service
- API Markups — per-provider, per-route, per-service markup rules
- Route Markup — origin-destination based custom markup
- Airlines & Airports — master data management with logo upload
- Insurance API — credentials for insurance providers
- Modal Popup — homepage popup builder for promotions
- Payment Gateway — bKash, SSLCommerz, Stripe, manual settings
- SEO — per-page meta, sitemap, structured data, social cards
- Clear Cache — flush views, config, routes from one click
API Documentation
Dedicated documentation page for resellers and B2B clients who consume your API — every endpoint listed with parameters, sample request, sample response, and live "Try It" console.
Why Choose This OTA?
- All Travel Services in One Platform — air, hotel, visa, tour, hajj, work permit, education, insurance
- True B2B + B2C — sub-agent reseller network with their own portal, plus a B2C customer site
- Live GDS Integration — Amadeus, Sabre, TBO, FlightAPI, FlyHub, BdFare, Verteil, ratehawk, Hotelbeds pre-wired
- Full ERP Back Office — HR, accounts, attendance, salary, loan, sales targets built in
- Built-in Academy — sell training courses to other agents (extra revenue stream)
- Wallet & Ledger — every agent has a wallet; every transaction lands in ledger
- Mobile-Responsive — agents and customers can search and book from any device
- Production Tested — running live for travel agencies in Bangladesh, Middle East, and beyond
Easy Setup in 3 Steps
- Install & Connect — drop the files on your hosting, run the installer, enter DB credentials. Done in 15 minutes.
- Configure API Providers — paste your GDS, hotel, visa, insurance API keys in admin. Set markups.
- Brand & Launch — upload logo, choose colors, invite agents, and go live.
What You Get
- Complete Laravel source code with admin + B2B + B2C frontend
- MySQL database with sample data (packages, currencies, airlines, airports)
- API integration guide for all 9+ supported providers
- Step-by-step installation manual (cPanel + VPS)
- Brand customization guide
- API documentation for resellers
- Lifetime free updates & bug fixes
- 30 days of free email support
Need Customization?
Need a custom API integration, additional service, mobile app, or branding overhaul? Our team has built and customized 50+ travel agency platforms. Contact us via email, WhatsApp, or the live chat for a tailored quote — typical turnaround is 2 weeks for moderate customization.
