Introduction
Tech Designer ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase our products, or use our services. By using our website you consent to the practices described below.
Information We Collect
We collect the following types of information:
- Account & Order Data: Name, email, phone, billing address, and order details when you register or place an order.
- Payment Data: Payment is processed by trusted gateways (bKash, SSLCommerz). We never store full card numbers on our servers — only the transaction reference for reconciliation.
- Usage Data: Pages viewed, IP address, browser, device type, referring URL, time on site (anonymously, via Google Analytics or similar).
- Cookies: See our Cookie Policy for details.
- Communications: Messages sent through our contact form, support chat, or email.
How We Use Your Information
- To process and deliver your orders
- To send order confirmations, receipts, and customer-service messages
- To provide technical support and respond to inquiries
- To send marketing emails (you can unsubscribe at any time)
- To improve our products, website, and customer experience
- To detect and prevent fraud or abuse
- To comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal data. We only share with:
- Payment processors (bKash, SSLCommerz) to handle transactions
- Email/SMS providers to deliver transactional and marketing messages
- Hosting/cloud providers that store our database (under encrypted-at-rest contracts)
- Law enforcement when legally required (warrants, court orders)
Data Retention
We keep order and tax records for at least 6 years as required by Bangladesh tax law. Account data is kept while your account is active. You may request deletion of marketing data at any time by emailing support@techdesigner.net.
Your Rights
- Access: Request a copy of the personal data we hold about you
- Correction: Update inaccurate or incomplete data
- Deletion: Request erasure (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing emails using the link in every message
Security
We use HTTPS encryption everywhere, hashed passwords (bcrypt), and limit internal access to authorized staff. No system is 100% secure — please use a strong, unique password.
Children
Our services are not intended for users under 13. We do not knowingly collect data from children.
Changes
We may update this policy. The "last updated" date below reflects the latest version. Significant changes will be announced by email to registered users.
Contact
Questions about this Privacy Policy? Email support@techdesigner.net or write to:
Tech Designer
8th Floor, Azhar Comfort Complex, GA-130/A, Pragati Sarani,Badda, Dhaka-1212, Bangladesh
Last updated: 11 May 2026
